How BigFiveTrails handles personal information
A clear summary of how enquiry data, contact details and communication preferences are handled across the website and booking conversation.
Information we collect
When travellers contact BigFiveTrails, the website may collect information such as name, email address, telephone number, travel dates, group size and trip preferences.
This information is used to respond to enquiries, shape proposals and communicate about relevant travel planning.
How information is used
Personal information is used to answer requests, prepare itineraries, provide customer support and improve the service and website experience.
Information is handled only to the extent reasonably necessary for planning and communication.
Questions about privacy
Travellers who have questions about how their data is handled can contact BigFiveTrails directly using the details provided on the About & Contact page.